System76 – A Class Act

Several years ago, I bought a Koala Mini from System76, a company that sells PCs running Ubuntu Linux. The system is hooked up to my TV, and functions admirably as my media center. However, a few months ago the cpu fan died, the system overheated, and it would continually overheat after about 5 minutes powered on. The system was far past warranty, and my specific model had been discontinued by the manufacturer, so I figured I was out of luck. I was wrong: System76 fixed my system free of charge– I didn’t pay for labor, shipping, or the new cpu fan. I certainly didn’t expect a free ride, but I was happy to see their dedication to excellence. So I just thought I’d post about it, for those who might be considering a pre-installed Linux system.

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