Well, my heart is beating again

What a snafu today has been. This morning, as per my usual routine, I logged into my accounts at Wells Fargo, to make sure no unusual charges had been made (I don’t balance my checkbook, so I use increased vigilence to make up for it). Imagine my (heart-stopping, brain-freezing) surprise when I discovered that my checking account suddenly had about $50 in it.
I quickly rushed to look at the details, and voila– my last deposit from my Mutual Fund, for $3000, had been rejected.
This was a problem, since I know that I spent about $200 yesterday, on books, groceries and the like… which means I’d be giving bounced checks very shortly.

Fast-forward fifteen minutes. By this point, I’ve contacted Wells Fargo and AIM Investments on the phone, and determined the problem– the check was written from the wrong checkbook, so no one wanted to touch it. See, my mutual fund used to be managed by Invesco Funds, till they sold their funds to AIM. Because of the confusion resulting from this, I have… 4 different checkbooks on the account, only One of which is valid*. Makes sense I guess, rejecting a check from a company that no longer exists. 🙂 Then again, it sent another jerk down my spine when I asked Wells Fargo the problem, and heard the response “that account was closed”.

So, the issue is resolved now– I have the proper checkbook identified, I transferred money from my Savings to my Checkings to cover the expected drop, and I’m all set to actually transfer (split infinitive, eh) some money from my mutual fund.

*It should go without saying, but I’ve now thoroughly destroyed the three invalid checkbooks.

Man, sometimes I swear banks have it out for me. Anyone else have funny stories of customer service woe?

5 Responses to “Well, my heart is beating again”

Yes I think they might

gilvoro - August 26th, 2004 at 7:50 pm

Well, I was trying to place an order at work. And the guy that I talked to was an utter moron. I spelled my name twice. Gave him the single catalog number three times. The account number and PO twice. And then he told me that a different “department” would have to handle it . . . What other department? Aren’t you sales? . . . So, I’m on hold for two minutes while he transfers me. Then he comes back on the line. “Yeah, I guess I can place it . . . ” I was shocked and amazed when the package actually arrived the next day.

ShortSpeedFreak - August 26th, 2004 at 7:52 pm

I got a kick out of the guy at the Verizon store when I went to open my own account/get new phone etc. He told me that I’d have to call customer service to set up my new account. I briefly though about pulling out my cell phone and calling right there but then I realized…wait a minute! I’m STANDING IN A VERIZON STORE! He did finally fix it for me.

mallorn - August 27th, 2004 at 12:48 pm

Which store was that?

Owen - August 27th, 2004 at 2:03 pm

it’s the one on Bellevue in Denver

mallorn - August 28th, 2004 at 3:22 pm

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